Services > Product development > Productervices

Design and Development

A clear understanding of the product development segment.
Extensive research to assist client in identifying the right technology.
Domain expertise.
Component library that could be reused for clients based on their need.

Testing

State-of-the-art testing lab.
Ability to handle the entire product testing lifecycle.
Extensive experience in test automation.
All tests performed on client-specified environments, ensuring stability, reliability and durability.

Customization

Customizing the client's products to end-customer specifications.
Implementing customized products at end-customer sites for the client.
Facilitating the best solution through good understanding of underlying domains and native formats.

Component Design and Integration

Extensive library of standard, rigorously tested, reusable components that can be plugged in to shorten the product development cycle.
Developing interfaces for third-party software.

Documentation

Conceptualization to completion: management of customers’ product information for web, video and print applications.
Documentation services for all stages of the lifecycle, including (but not limited to) specifications, technical documentation, use cases, user manuals, help files, etc.

Product Support

A remote support division dedicated to Tier-1, Tier-2 and Tier -3 support.
24/7 support facilities available to ensure zero downtime.
Strictly adhered-to SLAs to measure performance and ensure continuous improvement.

Customer Acquisition Programs

Lead generation.
Email campaigns.
Generation of prospect databases.
Product profiling.
Outbound / inbound sales campaigns